酒店的英文道歉信
在现在社会，需要写道歉信的场合非常的多，相比于口头致歉，写道歉信则更有诚意，态度更为诚恳。道歉信的注意事项有许多，你确定会写吗？以下是小编精心整理的酒店的英文道歉信，仅供参考，大家一起来看看吧。
酒店的英文道歉信1
Dear xxx,
I am terribly sorry to tell you that i have lost the valuable book you , it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.
But i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.
Yours ,
xxx
酒店的英文道歉信2
亲爱的客人：
您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的'道歉。由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!
XXX酒店
20xx年x月x日
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