【Responsibilities】岗位职责
1.Checkandensuretheaccuracyofthepatientregistrationdetailsanddocumentcompletion;
检查并确保病人登记资料和文件填写的准确性;
2.Handle incoming calls and make appointments and change appointments for patients;
接听来电,为患者处理预约和改约;
3.Preparemedicalfilesandinsuranceclaimformsfordirectbilling;
建立医疗档案,准备保险理赔登记表;
4.Assistphysiciansandphysiotherapistsonpatient‘scommunication;
协助医生及物理治疗师与病人沟通;
5.Collectpaymentfrompatients;
处理患者支付费用;
6.FollowClinicpolicyandprocedures;
遵守门诊部各项政策和SOP流程;
7.Otherworkassignedbyleader.
上级主管交办的其他工作事项。
【Qualifications】任职资格
1.Collegedegreeoraboveinnursing,validChinesenurselisence;
护理专业大专及以上学历,护士证在有效期内;
2.Fluency oral and written English and Chinese;
流利的中英文口语和书写能力;
3.Good customer service skill;
良好的客户服务能力;
4.Good office computer software skill;
熟练使用办公自动化软件;
5.Demonstrate professional telephone etiquette;
专业的电话礼仪;
6.Good communication skills, compressive ability, have the sense of responsibility, willing to learn;
良好的沟通能力,抗压能力,有责任心,愿意学习;
7.Able to handle multiple tasks, can work under pressure and fast-paced work environment;
能够同时处理多项任务,能在压力和快节奏的工作环境下工作;
8.Good business etiquette;work five days a week.
具有良好的商务礼仪,做五休二。
工作地址:(根据面试评估及家庭住址就近分配)
1、静安大沽路(2/12/13号线南京西路站)
2、浦东陆家嘴(2号线东昌路、9号线商城路站)
3、长宁古北黄金城道(10号线伊犁路站)