销售支持

　　The position is the primary contact with Shanghai and Denmark to support customers and sales. All activities are to be executed in an efficient, professional and friendly manner within the Polytech policies. The position is based in Wuxi factory.

　　此职位主要负责协助上海销售办公室和丹麦总部联系客户和支持销售工作。所有工作都必须在保利泰克政策允许的范围内有效、专业和友好的方式下完成。此职位的工作地点在无锡。

　　1）Assistant to complete the weekly deliver plan, sales report.

　　协助完成每周发货计划和销售报告。

　　2）Monitorning relevant product and component in Wuxi stock.

　　持续关注相关产品和部件在无锡工厂的库存。

　　3）Coordination with Shanghai office provide status on orders to customer；follow up on due and overdue orders internally with logistic and planning management.

　　向上海办公室提供客户订单的交付情况；跟踪将要过期或已过期订单，并与物流和计划部门协调处理事宜。

　　4）Products delivery preparation.

　　产品交货准备。

　　5）Coordinate orders/logisitc/stock situation with Denmark/Shanghai.

　　与丹麦总部/上海办公室协调订单/物流/库存情况。

　　6）Phone responsibilities; Answer incoming calls and make outbound calls in a professional phone manner.

　　以专业的方式接听来自客户和公司内部的相关销售客服类电话。

　　7） Respond to customers and sales team’s email requests and enquiries professionally in a timely manner, escalate to Team Leader or respective departments for assistance as accordingly.

　　及时专业地回复来自客户和销售团队的各种邮件，根据要求协助亚太区业务发展经理和相关部门完成工作。

　　8） Other duties as required by Asia Business Development Manager.

　　亚太区业务发展经理委派的其他任务。

　　任职要求：

　　1）Bachelor’s degree or college preferred.

　　大专以上学历。

　　2）Minimum of 3 years’ experience in Customer Service or Sales Support environment

　　三年以上在客服或销售支持领域的工作经验。

　　3）Highly proficient in Microsoft Office Suite

　　能熟练使用常用办公软件。

　　4） Excellent English skills for communication.

　　英语听说读写能力强。

　　4）Demonstrated ability of communication cross-functional within the organization.

　　能与组织内多部门顺畅沟通。

　　5）High energy and fast paced environment.

　　能够适应快节奏，高效的工作环境。

　　6）Demonstrated ability with prioritizing workload and meeting deadlines

　　能够合理安排工作进度并按时完成领导交代的工作。